CRM and automation
Enquiries that slip away turn into work.
Every enquiry captured, answered and followed up, automatically. We set up your CRM and automation so nothing slips through the cracks, and your team spends less time on admin.
- Rated 5.0 on Google by our clients
- Every enquiry followed up automatically
- Less admin for your team
Super-proud to call these clients
Every enquiry deserves a fast reply.
The business that replies first usually wins the work. But when you’re busy doing the job, enquiries wait, follow-ups get forgotten and old leads go cold.
A good CRM makes sure:
- every enquiry lands in one place, wherever it comes from
- new enquiries get a reply in minutes, not days
- nobody is forgotten after the first call or quote
- old enquiries get a nudge, so past interest turns into new work
- you can see where every enquiry came from, and what it’s worth
That’s what we set up. Then it runs in the background while you get on with the work.
Did you know?
Speed wins the work.
- 7xBusinesses that reply within an hour are nearly seven times as likely to qualify the lead as those that wait even an hour longer.
- 60xAnd more than 60 times as likely as businesses that wait a day or more.
- 42 hoursThe average time businesses took to reply to an online enquiry. Nearly a quarter never replied at all.
That’s why instant replies are the first thing we set up.
Source: Harvard Business Review, The Short Life of Online Sales Leads.
What’s included
What we set up for you
Built around how you sell, so it fits your business rather than the other way round.
Your CRM, set up properly
Your contacts, enquiries and pipeline in one place, set up around how you sell. Already have a CRM? Most of the time we can work in yours.
Instant replies
Every new enquiry gets a quick, personal reply by email or text, so they hear from you first.
Automated follow-up
Reminders and follow-ups after calls, quotes and proposals, so nobody goes cold.
Old enquiries brought back
A friendly nudge to the enquiries you’re already sitting on, so past interest turns into new work.
AI assistants
An assistant that answers common questions and qualifies new enquiries, any time of day.
Admin automation
Reminders, data entry and reports handled for you, so your team can focus on the work.
How it works
From scattered enquiries to one simple system
Step 1
Map how you sell
We look at how enquiries come in now, and what happens to each one next.
Step 2
Set up or connect your CRM
Your contacts, pipeline, forms and calls in one place, in a new CRM or the one you already use.
Step 3
Automate the follow-up
Instant replies, reminders and nudges, written in your voice.
Step 4
Show your team
We show everyone how to use it, so it actually gets used.
Why Zed Studio
I built my first website at 18, and I’ve been doing this for almost 20 years. What growing businesses need is a clear plan, a website that converts, and the right traffic coming to it. That’s what we do.
- Strategy firstWe work out what will actually move the needle before we build anything.
- Everything in one placeWebsite, SEO, AI search, Ads and CRM, so nothing falls between agencies.
- Clear pricesOur starting prices are right here on the site. No nasty surprises.
- No long lock-insThree months to start, then month to month. We’d rather earn your business.
Results
What it looks like in practice
3.4x the website enquiries in 3 months
Eco Installer
New landing pages, proper follow-up and a refreshed website took Eco Installer from 15 to 51 website enquiries a month, in just 3 months.
Over 4x the enquiries, year on year
DCRS
A rebuilt hire page, lead magnets and a CRM, on top of the website we built. The result: 169 enquiries from July to September 2026, up from 38 a year earlier.
6x the enquiries in 6 months
Woodford Recycling
A new website and an SEO rebuild took Woodford from 2 or 3 online orders a month to as many as 18 in 6 months, with no extra ad spend.Prices
What it costs
Set it up once, or have us run it alongside your marketing.
CRM set-up
From£750+ VAT
Your CRM and follow-up, set up and ready to go, in a new CRM or the one you already use.
- set up around how you sell
- instant replies and automated follow-up
- your team shown how to use it
The Enquiry Engine
From£1,800a month + VAT
Your CRM and follow-up run for you, alongside your website, SEO, AI search and Google Ads.
- follow-up looked after every month
- plus SEO, AI search and Google Ads
- monthly improvements and reporting
- Already have a CRM? Most of the time we can work in yours.
- Want AI to take on more? Our AI workshops find the jobs it can take off your team.
- Prices exclude VAT.
What our clients say
Rated 5.0 on Google
“He really listened to what we needed as a family run business, had great communication throughout, and delivered exactly what we envisioned. He also optimised our SEO which has improved our website traffic dramatically.”
“…he is still happy to help, even though the customer doesn’t have a maintenance package. Which is very rare, as most website design companies, once the website has gone live, ghost you.”
“Zak achieved really outstanding SEO results for us in a short amount of time. He is reliable, easy to get ahold of; I highly recommend.”
Do we have to switch CRM?
Not usually. Most of the time we can work in the CRM you already use. If you’d rather move, we can usually bring your contacts across.
What if we don’t have a CRM?
We’ll set you up on HighLevel, which brings your contacts, enquiries and follow-up into one place, so nothing slips through the cracks.
How much does it cost?
CRM set-up starts from £750 + VAT. If you’d like us to run it for you alongside your marketing, the Enquiry Engine starts from £1,800 + VAT a month.
Will it work with our website and Google Ads?
Yes. We connect your forms, calls and Google Ads, so every enquiry lands in one place and you can see where it came from.
Do we need to be technical?
No. We set it all up and show your team how to use it.
Can AI help too?
Yes. An AI assistant can answer common questions and qualify new enquiries, and our AI workshops find more jobs it can take off your team.
Can we start with just one thing?
Yes. Plenty of clients start with one thing, like a new website, SEO or a Digital Roadmap Session, then add more once they see it working. We’ll suggest the best first step for you.
We’re with another agency. Is it hard to move?
Not at all. We handle the move for you, from your website and hosting to your Google accounts, so nothing breaks and nothing gets lost along the way.
Where do we start?
Get in touch and tell us a little about your business. We’ll come back to you with honest next steps, and if we’re a good fit, we’ll book a free Discovery Call to work out the best first move together. No jargon, no pressure.
Let's work together 👍 Let's work together 👍 Let's work together 👍 Let's work together 👍 Let's work together 👍 Let's work together 👍
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Get in touch
Let’s talk about what you need.
Tell us a little about where you are and where you’d like to be, and we’ll come back to you with honest next steps.
- You tell us what you need
- We come back to you with honest next steps
- If we’re a good fit, we book in a free Discovery Call
Or call 01480 782231 or email hello@zedstudio.co.uk
Ready to talk now? Book a Discovery Call
